A New Home For SeeMeCNC & More
We are excited to announce that we have finally found the new MUCH larger home for SeeMeCNC - and more! We will have more exciting news about the new building and location in a little over a week. For the past 2 to 3 years we have been searching and planning our ultimate facility. We have taken a look at every different way for us to find a bigger and better space to grow and try new and exciting things. We looked at adding on to our current facility but it just isn't big enough. With that we set out to build our dream facility but then opportunity presented us with an amazing new home, and we'll be sharing more about it with you soon so stay tuned middle of next week for all the details
Until then we have a few things to let you know about.
Shipping - Assembly - Production & Lead Times
Starting June 20th we will be moving our production, assembly and packing departments out of our current shop. Shipping will be moving out Friday June 23rd. During this time we will have some delays in shipping. While we're doing everything we can to have as minimal impact on this as possible it is going to have an effect we know. We are expected to have shipping back to our standard lead times just after the 4th of July holiday.
Offices - Customer Service & Tech Support - Sales
Our offices have already begun the transition out of our current building and we're doing our best to maintain our 24hr or under response times for customer support tickets. We have staff working remotely during the move to help field support tickets and answer as many questions as possible, however if you have higher level support needs please bear with us as we transition to our new facility. Again after the July 4th holiday we expect to have our offices back up and running in the new facility. During this time our email response time to sales@ and many other departments will be slow to respond as well. We're checking daily and trying to keep our inboxes clean.
From all of us here at SeeMeCNC we thank YOU for continuing to support us and we look forward to letting you know more in a little over a week. So stay tuned and keep an eye out as we have some even more awesome announcements once we get moved in to our new facility.